How Can Dokport Be So Affordable?

No, we don't use artificial intelligence. On the other side of the chat is a real Finnish doctor.

No, we don't employ unqualified personnel. The doctor you chat with is a real Finnish medical professional registered by Valvira.

No, we don't have reception staff or physical facilities. Nor do we have a heavy administration or multimillion-euro marketing budgets.

So, how is it possible that Dokport is affordable, high-quality, and safe at the same time? It's time to reveal the secrets:

First, we use cutting-edge tools designed for remote work. The patient experience is seamless, and doctors don't need to click dozens or hundreds of times to complete records and treat patients in an electronic medical record system.

Second, we only handle routine cases. Remote consultations do not include broken leg, diagnosing sleep apnea, stitching wounds, or managing complex substance abuse or mental health issues.

Instead, digital consultations are an effective way to address straightforward issues like conjunctivitis or the flu. With quick appointments, we keep costs low for customers while ensuring doctors are fairly compensated.

Third, we have no expenses for physical facilities, administrative staff, receptionists, nurses, or procedure rooms. All we have are doctors equipped with laptops and a genuine desire to help patients. This allows us to save significantly on operational costs, which directly benefits our customers.

"It's surprising that advanced healthcare technology hasn't yet brought cost savings to patients."

With the right tools, the productivity of chat-based consultations can be 5–10 times higher. And there's no need for a nurse as an intermediary to connect the patient with a doctor.

Due to these three reasons, Dokport is both affordable and safe.